Please choose carefully when placing Online orders and ensure you select the correct Shipping Option. Our store is located in Mount Isa remote NW Qld so pick up in store is only available to residents to Mount Isa and surrounding areas. If you do select pick up in store but need your order shipped we can send you an invoice for the shipping, however if you decide the shipping rate is not suitable we can cancel the order and we can give you a full store credit or a refund
In Store Orders
If an item has been specifically ordered for the customer and a 50% deposit paid then unfortunately the order can not be cancelled. However this may be waived at managers discretion depending on the product. Refunds will not be given but a store credit may be given in special circumstances.
In store Lay-by
All lay-bys require a 20% deposit to secure items. If items are not in stock lay-by items will not be ordered until 25% of the full amount has been paid. Special orders will not be ordered in until 50% of the total amount has been paid. If a customer chooses to cancel a lay-by we can issue a store credit for monies paid. (This does not include special order items, please see above)
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Shop 7 Simpson Central
23-25 Simpson Street
Mount Isa QLD 4825
Ph: (07) 4743 5893
We know that sometimes our competitors offer products at a lower price – while they are on sale or having a promotion and in order for you not so miss out on the best possible price we would be more than happy to PRICE MATCH an identical stocked item*
* Read Our Price Match Policy
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